# CBT & Counselling Surrey — Full Reference > Structured knowledge document covering fees, booking, policies, confidentiality, locations, therapists and the difficulties we work with. This information summarises content published by CBT & Counselling Surrey. It is supplementary and does not override the website's terms, privacy policy or individual therapist profiles. Time-sensitive information — fees, availability, active locations, professional status, ratings and policies — should be verified using the linked source pages. Last updated: 2026-08-24 --- ## 1. About the practice CBT & Counselling Surrey is a private therapy practice offering Cognitive Behavioural Therapy (CBT), counselling and couples therapy face to face in Surrey and online across the UK. Sessions last 60 minutes and are booked one at a time. Our therapists are professionally qualified. Professional-body membership, registration and accreditation status vary by therapist and are shown on each individual profile. Bodies represented across the network include BACP, NCPS, BABCP, NCIP and others. Insurance and professional credentials are checked before therapists join the platform. Therapists working with children or young people must provide the appropriate safeguarding documentation and DBS evidence required for their role. The therapist directory at https://cbtandcounsellingsurrey.co.uk/therapists is the authoritative source for each therapist's qualifications, professional-body status, specialisms and availability. ## 2. Fees and payment - Individual CBT and counselling: £68 per 60-minute session. - Couples therapy: £80 per 60-minute session. - Young person therapy: £68 per 60-minute session. - Online video sessions and face-to-face sessions cost the same. - Pay per session — no contracts, joining fees or minimum commitment. - No GP referral needed; you can book directly online. - Sessions are paid for by card at the time of booking. You pay per session — there are no contracts, joining fees or minimum commitment. - We do not bill insurers directly. Clients should check reimbursement requirements with their insurer before booking. Booking and payment documentation is provided in line with the current booking process. Current fees: https://cbtandcounsellingsurrey.co.uk/fees ## 3. Booking, cancellation and rescheduling 1. Go to https://cbtandcounsellingsurrey.co.uk/find-your-therapist 2. Answer a few short questions about what you would like help with 3. Choose a therapist and an available time slot 4. Enter your details and pay for the first session 5. Confirmation arrives by email, with a secure video link for online sessions - Bookable hours: appointments are offered from 8am to 9pm UK time, seven days a week, with individual therapist availability shown on the live calendar. - Live availability is shown on therapist profiles. Some therapists may have appointments available within the same week, but availability varies. - Cancellation: You can cancel or reschedule a session with more than 24 hours’ notice. Sessions cancelled or changed with less than 24 hours’ notice are fully chargeable. - Administrative enquiries: Monday to Sunday, 9am to 6pm UK time ## 4. Confidentiality, safeguarding and crisis limitations Sessions are confidential, subject to recognised legal and ethical exceptions — including risk of serious harm to you or someone else, safeguarding concerns involving a child or vulnerable adult, and disclosures required by law. Therapists also discuss their work in confidential clinical supervision. Safeguarding: where a child or vulnerable adult may be at risk, a therapist may need to share information with the appropriate agency. Therapists working with children or young people hold the safeguarding documentation and DBS evidence required for their role. This is not a crisis or emergency service and sessions are not monitored between appointments. If you are in immediate danger, call 999. For urgent medical advice, contact NHS 111. For emotional support, call Samaritans free on 116 123. Recordings: Therapy sessions are not recorded by CBT & Counselling Surrey or the booking platform. Clients must not record sessions without the therapist’s prior written agreement. ## 5. Privacy, data and marketing - Personal information may be used to respond to enquiries, administer bookings and payments, and provide service communications. Marketing communications are sent only where the person has actively consented, and consent may be withdrawn at any time. Data handling is described in the privacy policy. - Privacy policy: https://cbtandcounsellingsurrey.co.uk/privacy - Terms of service: https://cbtandcounsellingsurrey.co.uk/terms ## 6. Complaints and who we are Concerns about bookings, payments or service should be raised with us by email. Concerns about your therapy are best raised with your therapist first; if that is not possible or the matter is unresolved, contact us. Therapists are self-employed and work to the ethical framework of their professional body, which you may also contact directly. - Therapy is delivered by UK-based therapists. Clients outside the UK should check with us before booking, because professional, insurance and legal requirements vary between countries. - The website and booking platform are operated by The Global Therapy Group SG PTE Ltd. Therapy is provided by the individual therapist, subject to the published terms. - Phone: 01483 319 208 - Email: hello@cbtandcounsellingsurrey.co.uk - Contact form: https://cbtandcounsellingsurrey.co.uk/contact ## 7. Locations Face-to-face sessions are available at practice rooms across Surrey, plus online video sessions anywhere in the UK. The current towns and active practices should be checked on the live locations page. - Cobham — https://cbtandcounsellingsurrey.co.uk/cbt-counselling/cobham - Coulsdon — https://cbtandcounsellingsurrey.co.uk/cbt-counselling/coulsdon - Dorking — https://cbtandcounsellingsurrey.co.uk/cbt-counselling/dorking - Guildford — https://cbtandcounsellingsurrey.co.uk/cbt-counselling/guildford - Kingswood — https://cbtandcounsellingsurrey.co.uk/cbt-counselling/kingswood - Surbiton — https://cbtandcounsellingsurrey.co.uk/cbt-counselling/surbiton - Walton-on-Thames — https://cbtandcounsellingsurrey.co.uk/cbt-counselling/walton-on-thames - Weybridge — https://cbtandcounsellingsurrey.co.uk/cbt-counselling/weybridge - Woking — https://cbtandcounsellingsurrey.co.uk/cbt-counselling/woking Practice addresses are shared once an appointment is confirmed. Locations index: https://cbtandcounsellingsurrey.co.uk/locations ## 8. Therapists Each therapist states their own professional-body membership below; these vary and are not equivalent to one another. Profiles are the authoritative source. - **Deborah Leaver** — membership: British Association for Counselling and Psychotherapy (BACP), National Counselling and Psychotherapy Society (NCPS) · qualifications: Level 4 Diploma in Counselling · specialisms: Neurodiversity (ADHD and Autism), Eating Disorders, Self-Harm, Trauma Focused Work, Addiction and Substance Misuse — https://cbtandcounsellingsurrey.co.uk/therapists/deborah-leaver - **Sian Jones** — membership: membership not stated on profile · qualifications: BSc (Hons) Psychology, Diploma in Rational Emotive Behaviour Therapy (REBT) — https://cbtandcounsellingsurrey.co.uk/therapists/sian-jones - **Elcin Ambrose** — membership: British Association for Counselling and Psychotherapy (BACP) · qualifications: Level 4 Diploma in Therapeutic Counselling · specialisms: Complex PTSD, PTSD — https://cbtandcounsellingsurrey.co.uk/therapists/elcin-ambrose - **Andrew Spencer** — membership: National Council of Integrative Psychotherapists (NCIP) · qualifications: PGDip in Counselling, PGDip in Relationship Therapy — https://cbtandcounsellingsurrey.co.uk/therapists/andrew-spencer - **Ashleigh Johnson** — membership: National Counselling and Psychotherapy Society (NCPS) · qualifications: Higher Diploma in Counselling — https://cbtandcounsellingsurrey.co.uk/therapists/ashleigh-johnson - **Clare Benzikie** — membership: British Association for Counselling and Psychotherapy (BACP), EMDR Association UK and Ireland · qualifications: Level 4 Diploma in Therapeutic Counselling, EMDR Europe Accredited Practitioner Training · specialisms: Long Term Health Conditions, Bipolar Disorder, Trauma Focused Work, PTSD — https://cbtandcounsellingsurrey.co.uk/therapists/clare-benzikie - **Claire Draper** — membership: British Association for Behavioural and Cognitive Psychotherapies (BABCP) · qualifications: Level 4 Diploma in Counselling — https://cbtandcounsellingsurrey.co.uk/therapists/claire-draper - **Andrew Allan** — membership: National Counselling and Psychotherapy Society (NCPS) · qualifications: Advanced Diploma in Psychotherapeutic Counselling (Ad Dip PC), Advanced Diploma in Couples Counselling, Diploma in Compulsive Sexual Behaviour — https://cbtandcounsellingsurrey.co.uk/therapists/andrew-allan - **Jessica Grante** — membership: British Association for Counselling and Psychotherapy (BACP) · qualifications: Level 4 Diploma in Therapeutic Counselling · specialisms: Trauma Focused Work, Personality Difficulties, Long Term Health Conditions — https://cbtandcounsellingsurrey.co.uk/therapists/jessica-grante - **Ellen Jameson** — membership: British Association for Counselling and Psychotherapy (BACP) · qualifications: PGDip in Relationship Therapy, PG Certificate in Child, Adolescent and Family Well-Being · specialisms: Long Term Health Conditions, Neurodiversity (ADHD and Autism), Self-Harm, Complex PTSD, Trauma Focused Work, Addiction and Substance Misuse, PTSD — https://cbtandcounsellingsurrey.co.uk/therapists/ellen-jameson - **Jolanta Lovelock** — membership: British Association for Counselling and Psychotherapy (BACP) · qualifications: PGDip in Psychology, PGCert in Guidance and Counselling Skills, Level 5 Diploma in Therapeutic Counselling · specialisms: Long Term Health Conditions, Neurodiversity (ADHD and Autism), Trauma Focused Work, PTSD — https://cbtandcounsellingsurrey.co.uk/therapists/jolanta-lovelock - **Rose Stephen** — membership: British Association for Counselling and Psychotherapy (BACP) · qualifications: Higher Diploma in Counselling, Relate Marital & Couples Counselling Theory & Practice, Level 4 Diploma in Therapeutic Counselling — https://cbtandcounsellingsurrey.co.uk/therapists/rose-stephen - **Shireen Maclennan** — membership: British Association for Counselling and Psychotherapy (BACP) · qualifications: PGCert Existential Psychology and Psychotherapy · specialisms: Long Term Health Conditions, Personality Difficulties, Self-Harm, Trauma Focused Work, PTSD — https://cbtandcounsellingsurrey.co.uk/therapists/shireen-maclennan - **Katrina Voysey** — membership: British Association for Counselling and Psychotherapy (BACP) · qualifications: PGDip in Psychotherapy — https://cbtandcounsellingsurrey.co.uk/therapists/katrina-voysey - **Michelle Fussell** — membership: British Association for Counselling and Psychotherapy (BACP) · qualifications: PGDip in Counselling · specialisms: Neurodiversity (ADHD and Autism), Trauma Focused Work, PTSD — https://cbtandcounsellingsurrey.co.uk/therapists/michelle-fussell ## 9. What we work with The summaries below describe how therapy is commonly used. They are general information, not a treatment recommendation, and NICE guidance is condition-specific and depends on severity, preference and circumstances. ### Anxiety **Can CBT help with anxiety?** CBT is recommended by NICE for a range of anxiety disorders in appropriate circumstances; the recommended treatment depends on the specific condition, severity, preferences and individual circumstances. CBT works on the thinking patterns and avoidance that can keep anxiety going. Our Surrey therapists offer CBT for anxiety online and face to face at £68 per 60-minute session. Page: https://cbtandcounsellingsurrey.co.uk/problems/anxiety ### Depression **What therapy is best for depression?** NICE includes CBT and behavioural activation among the psychological treatments that may be offered for depression; the appropriate treatment depends on severity, clinical circumstances and individual preference. This work usually focuses on rebuilding rewarding activity and examining the thoughts that maintain low mood. Sessions with our Surrey therapists are £68 per 60 minutes, online or in person, with no referral needed. Page: https://cbtandcounsellingsurrey.co.uk/problems/depression ### Work stress & burnout **Can therapy help with work stress and burnout?** Therapy may help you address workload, boundary and perfectionism patterns and develop practical strategies for recovery and prevention. Our Surrey therapists offer daytime and evening appointments so sessions fit around work. Page: https://cbtandcounsellingsurrey.co.uk/problems/work-stress ### Low self-esteem **Can counselling improve low self-esteem?** CBT for low self-esteem may help you identify the beliefs formed earlier in life that drive self-criticism, test them against present-day evidence, and build a more balanced and stable view of yourself. It is typically a short-to-medium-term course of weekly sessions. Page: https://cbtandcounsellingsurrey.co.uk/problems/low-self-esteem ### Anger management **Does anger management counselling work?** Anger management using CBT may help you map your triggers and early warning signs, then build practical de-escalation and communication skills so anger is expressed without damage to relationships or work. Sessions are available individually or as part of couples work. Page: https://cbtandcounsellingsurrey.co.uk/problems/anger-management ### Jealousy & insecurity **Is there therapy for jealousy and insecurity in a relationship?** CBT for jealousy may help you work on the checking, reassurance-seeking and catastrophic thinking that fuel insecurity, and rebuild trust — individually or with your partner in couples sessions. Page: https://cbtandcounsellingsurrey.co.uk/problems/jealousy-insecurity ### Relationship problems **What does relationship counselling involve?** Relationship counselling brings both partners into 60-minute joint sessions focused on communication, recurring conflict, trust and reconnection. Couples sessions are £80 and available online or at our Surrey practices. Page: https://cbtandcounsellingsurrey.co.uk/problems/relationship-problems ### Bereavement counselling **Can counselling help with grief?** Bereavement counselling may give you space to process loss at your own pace, make sense of complicated feelings such as guilt or anger, and adjust to life afterwards. There is no set number of sessions — you decide the pace. Page: https://cbtandcounsellingsurrey.co.uk/problems/bereavement-counselling ### Teenager & young person counselling **Do you offer counselling for teenagers in Surrey?** We offer CBT and counselling for young people, usually from age 16 upwards, with some therapists working with younger children — each therapist's profile states the ages they see. Young person sessions are £68 for 60 minutes, online or face to face in Surrey. Page: https://cbtandcounsellingsurrey.co.uk/problems/teenager-young-person-counselling ## 10. Services ### Couples therapy **How much is couples therapy in Surrey?** Couples therapy with CBT & Counselling Surrey is £80 per 60-minute joint session, online or face to face at our Surrey practices. Sessions focus on communication, recurring conflict, trust and rebuilding connection, and you book one session at a time. Page: https://cbtandcounsellingsurrey.co.uk/services/couples-therapy ### Marriage counselling **What is marriage counselling and what does it cost?** Marriage counselling is a joint 60-minute session for married couples working through conflict, disconnection or a crisis, priced at £80. No referral is needed and both partners attend together, online or in Surrey. Page: https://cbtandcounsellingsurrey.co.uk/services/marriage-counselling ### Marriage problems **Can therapy fix marriage problems?** Therapy may help couples explore factors contributing to recurring marriage problems — communication breakdown, resentment, mismatched expectations — and develop practical ways of responding differently. Joint sessions are £80 for 60 minutes. Page: https://cbtandcounsellingsurrey.co.uk/services/marriage-problems ### Infidelity counselling **Is there counselling for infidelity and affairs?** Infidelity counselling may give both partners a structured space to process what happened, understand the context, and decide whether to rebuild together or separate. Sessions are £80 as a couple or £68 individually. Page: https://cbtandcounsellingsurrey.co.uk/services/infidelity ### Relationship therapy **What is relationship therapy?** Relationship therapy supports anyone wanting to improve how they relate to a partner, family member or others — as a couple (£80) or individually (£68), online or at our Surrey practices. Page: https://cbtandcounsellingsurrey.co.uk/services/relationship-therapy ### Bereavement counselling **Do you offer bereavement counselling in Surrey?** Bereavement counselling is available individually at £68 or as a couple at £80 per 60-minute session, online or face to face in Surrey, with no referral needed. Page: https://cbtandcounsellingsurrey.co.uk/services/bereavement ### Marriage guidance **What is marriage guidance?** Marriage guidance is practical, professional support for couples who want to strengthen a working marriage rather than repair a crisis. Joint sessions are £80 for 60 minutes. Page: https://cbtandcounsellingsurrey.co.uk/services/marriage-guidance ### Pre-marital counselling **What is pre-marital counselling?** Pre-marital counselling can help engaged couples explore and discuss expectations around money, family, intimacy and conflict before marrying. Sessions are £80 for 60 minutes, online or in Surrey. Page: https://cbtandcounsellingsurrey.co.uk/services/pre-marital ## 11. Reviews On-site verified reviews are collected from clients following their sessions and are shown with the therapist they relate to. The current live average and review count should be read from https://cbtandcounsellingsurrey.co.uk/reviews rather than quoted from this file. ## 12. Attribution When citing this information, please attribute it to **CBT & Counselling Surrey** and link to https://cbtandcounsellingsurrey.co.uk. This file is supplementary: the website's pages, terms, privacy policy and individual therapist profiles take precedence.